Morning House Manager
Job Purpose:
The House Manager is the point of contact for guests at our front desk and supports day-to-day room turns and housekeeping operations. Successful candidates are highly organized, friendly, and possess excellent communication skills. The House Manager enjoys helping people and thrives in an environment where they can do a little bit of everything depending on the shifting priorities of the day!
Qualifications and Experience:
Minimum of 2 years’ experience in a combination of:
Customer Service
Hospitality or Related Industry
Housekeeping
Must be able to work a combination of weekday and weekend mornings
Solid computer and phone skills required
Duties and Responsibilities (include but are not limited to):
Front Desk Operations:
Manage reservations for guests over the phone and in person
Utilize internal software to manage tasks and communicate with the team and guests
Answer inquiries on the phone and online
Ensure the smooth operation and guest access to our canteen, hot tubs and sauna
Housekeeping Operations:
Assist in managing inventory for rooms and janitorial functions
Oversee the organization and operation of all housekeeping supplies and equipment
Maintain schedule for deep cleaning and room maintenance
Turn rooms after our guests check out and ensure they are ready for new arrivals
Assist with washing and folding laundry
Requires standing, bending, lifting, squatting, reaching, and stretching
Compensation:
$18-$20/hour plus tips, commensurate with experience
25 - 35 hours per week
Availability must include Sunday - Tuesday mornings