Front Desk Team Member

Job Purpose:

The Front Desk Team Member is the point of contact for guests on the phone and at reception. Successful candidates are friendly, polite, and computer savvy. The Front Desk Team Member enjoys helping people, answering questions, and booking reservations. Excellent communication skills a must.

Qualifications and Experience:

  • Minimum of 1 years’ experience in a combination of:

    • Guest Service

    • Hospitality or Related Industry 

    • Solid Computer, Cash Handling and Phone Skills required 

  • Must be able to work evenings and weekends

Duties and Responsibilities (include but are not limited to): 

  • Ensure an excellent guest experience by welcoming guests, responding to guest needs, managing bookings and answering inquiries on the phone.

  • Handle any non-routine guest issues in a professional, courteous, and expedient manner

  • Collaborate with other team members to ensure the smooth operations of our facility

  • Keep our retail Canteen area organized and sell merchandise and refreshments to guests

Compensation:

$16 - $18/hour commensurate with experience 

  • 15-20 hours per week